Showing posts with label education. Show all posts
Showing posts with label education. Show all posts

Tuesday, June 16, 2015

Telephone English

BUSINESS  ENGLISH  VOCABULARY
Telephone





Useful telephone vocabulary and phrases in English.


Making contact :
  • Hello / Good morning / Good afternoon ...
  • This is John Brown speaking
  • Could I speak to ......... please?
  • I'd like to speak to ..... .....
  • I'm trying to contact ..........
Giving more information:
  • I'm calling from Tokyo / Paris / New York / Sydney ...
  • I'm calling on behalf of Mr. X ...
Taking a call :
  • X speaking.
  • Can I help you?
Asking for a name / information :
  • Who's calling please?
  • Who's speaking?
  • Where are you calling from?
  • Are you sure you have the right number / name?
Asking the caller to wait :
  • Hold the line please.
  • Could you hold on please?
  • Just a moment please.
Connecting :
  • Thank you for holding.
  • The line's free now ... I'll put you through.
  • I'll connect you now  / I'm connecting you now.
Giving negative information :
  • I'm afraid the line's engaged. Could you call back later?
  • I'm afraid he's in a meeting at the moment.
  • I'm sorry. He's out of the office today. /
    He isn't in at the moment.
  • I'm afraid we don't have a Mr./Mrs./Ms/Miss. ... here
  • I'm sorry.  There's nobody here by that name.
  • Sorry.  I think you've dialled the wrong number./
    I'm afraid you've got the wrong number.
Telephone problems :
  • The line is very bad ...  Could you speak up please?
  • Could you repeat that please?
  • I'm afraid I can't hear you.
  • Sorry. I didn't catch that.  Could you say it again please?
Leaving /Taking a message :
  • Can I leave / take a message?
  • Would you like to leave a message?
  • Could you give him/her a message?
  • Could you ask him/her to call me back?
  • Could you tell him/her that I called?
  • Could you give me your name please?
  • Could you spell that please?
  • What's your number please?


Tuesday, November 25, 2014

Food, glorious food...

Are you hungry? No? Good, because the subject in this post is  food!

Bread and butter
British people usually eat sliced bread. There are bakeries but people do not usually buy fresh bread. A sandwich in Britain usually contains butter or margarine.

Restaurant vocabulary
Some words are very specific, so it’s a good idea to learn exactly what they mean. For example, what is a menu? It’s a list of all the food you can order in a restaurant. But if you only want the two dishes and the dessert that the restaurant has prepared for the day, you have to  ask for the set meal. By the way, the two dishes that you eat before the dessert are called the first course and the second course.

And what is a plate? It isn’t part of a meal - it’s where you put your food! Which of these is hot food: crisps or chips?



When you go to a café, there are a number of things you can ask for. If you only want coffee, you ask for a black coffee. If you want coffee with some milk, you can ask for a small white coffee or a white coffee. Remember that white coffee is bigger than small white coffee.

If you want espresso-type coffee, you can also use the Italian names for these coffees. Some of the most popular are cappuccinos, café lattes and mochas.

       

National specialities

Here are some favourite types of British food:

Roast beef and Yorkshire pudding- Delicious for Sunday lunch!
Baked beans on toast- Cheap and easy to make!
Scotch eggs- Mmm! My favourite snack!
Fish and chips- Britain’s most popular takeaway!
Irish stew-Good for winter. Meat, potatoes, carrots and onions cooked in a thick soup.




Tuesday, November 11, 2014

Shakespeare and The Tempest


 

Everyone knows who William Shakespeare is, he is England’s most famous playwright (escritor) and he is often called “The Bard”.Perhaps you have visited Stratford-upon-Avon, where Shakespeare was born, or The Globe Theatre in London, where they show Shakespearean plays such as The Tempest. The theatre has no roof and so all the plays are outdoor performances. (representaciones) If you decide to go, watch out: you can never trust the English weather! In the middle of the play, it might suddenly start raining! But don’t worry, the play won’t stop. The actors will continue and everyone will stay in their seats. At the end, everyone will be very wet, but it should be a memorable experience! You’ll be able to say that you have seen The Tempest in the middle of a real tempest.

The Tempest
Prospero is the Duke of Milan. After his brother, Antonio, betrays him (le traiciona), he leaves Milan and goes to live on an island with his young daughter, Miranda. Ariel, a spirit, and Caliban, the son of a witch (bruja) called Sycorax, live on the island too. Prospero is also a magician (mago) and one day, he starts a storm (tormenta) at sea. A ship is caught in the storm and the people on the ship go to the island. Who are these people? Antonio, Prospero’s brother, Alonzo, the King of Naples and his son, Ferdinand. Prospero plans to get revenge on Antonio and his friends. However, Miranda and Ferdinand fall in love and Miranda asks Prospero to let them live. Prospero agrees (está de acuerdo) and he helps them. Finally, they go back to Milan. Miranda marries Ferdinand, and Prospero is restored (es nombrado de nuevo) as the Duke of Milan. It’s a fabulous story, isn’t it?